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100% Pass Quiz Peoplecert - Fantastic ITIL-4-Specialist-High-velocity-IT Prep Guide

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic
Details

Topic 1

Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.

Topic 2

Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.

Topic 3

High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.

Topic 4

ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

Topic 5

Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q69-Q74):

NEW QUESTION # 69
Which joint activity performed by a service provider and service consumer ensures continual value co-creation?

A. Service consumption
B. Service relationship management
C. Service offering
D. Service provision

Answer: B

NEW QUESTION # 70
Governance is a core component of the service value system.
How does governance support high-velocity IT?

A. It directs the organizational entity responsible for digital technology
B. It defines the influence of political and economic factors on the organization
C. It represents the types of resources used by the organization
D. It offers a pattern for scientific thinking and routines for practice

Answer: A

NEW QUESTION # 71
A service provider is tracking the likelihood of service failures that could affect the service consumer. What is this a measure of?

A. Risk
B. Availability
C. Impact
D. Priority

Answer: A

NEW QUESTION # 72
A service provider is starting to design a customer journey. The service provider has documented the utility, warranty and experience that the service should deliver.
What else do they need to identify before they start to design the journey?

Answer:

Explanation:
Outcomes that are needed from the service

NEW QUESTION # 73
Which statement about the reporting of service outcomes and performance is CORRECT?
Which statement about the reporting of service outcomes and performance is CORRECT?

A. Customer satisfaction feedback should be mapped to service provider outcomes
B. Service performance metrics should be mapped to customer outcomes
C. Return on investment (ROI) should be mapped to customer outcomes
D. IT component scorecards should be mapped to service provider outcomes

Answer: B

NEW QUESTION # 74
......

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